Your information is handled with care
This policy explains how Anita Mentoria handles information submitted through this website and during consultation enquiries.
Who is responsible
Anita Mentoria is responsible for the personal information processed through this website. Privacy questions and rights requests may be sent to contact@anitamentoria.com.
Information we collect
We may collect your name, email address, telephone number, preferred appointment details, and the message you choose to send. Please do not include medical records, diagnoses, emergency information, or other sensitive information in a general website form.
Why we use it
We use this information to answer enquiries, arrange consultations, provide requested mentoring services, maintain necessary business records, prevent misuse, and comply with legal obligations. Processing is based on your consent, steps requested before entering a service agreement, performance of that agreement, legitimate interests in operating the website safely, and legal obligations where applicable.
Service providers and international processing
Hosting, email, scheduling, analytics, and other technical providers may process limited information on our behalf. We require appropriate safeguards and do not sell personal information. If a provider processes data outside your country, legally required transfer safeguards will be used.
Cookies
The website may use essential cookies for language, security, and session functions. Optional analytics or marketing technologies will be used only when configured with any consent required by applicable law.
Retention and security
Enquiries are kept only as long as needed to respond and manage the relationship, then deleted or retained only where required for accounting, dispute, or legal purposes. Reasonable access controls and encrypted transport are used, although no internet service can guarantee absolute security.
Your rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also complain to your local data-protection authority. Send requests to contact@anitamentoria.com; identity verification may be required.
Children and urgent support
This service is intended for adults. Anita Mentoria is not an emergency, medical, or crisis service. If you or someone else is in immediate danger, contact local emergency services or an appropriate qualified professional.
Updates
We may update this policy when the service or legal requirements change. The current version is effective July 25, 2026.